Privacy Policy

1. Introduction

At Air Pro Heating & Air Conditioning ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, and other contact details you provide when filling out forms, requesting quotes, or scheduling services.
• Service Information: Details about your HVAC systems, property characteristics, and service needs that you provide during consultations or service requests.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Payment Information: If you make a payment, we collect necessary billing information. Note: We do not store complete credit card numbers on our servers.

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our HVAC services
• Respond to your inquiries and service requests
• Schedule and perform installations, repairs, and maintenance
• Send service reminders and follow-up communications
• Process payments and maintain financial records
• Improve our website and user experience
• Comply with legal obligations

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party contractors who perform services on our behalf (e.g., payment processors, equipment suppliers).
• Legal Requirements: When required by law, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as a business asset.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to collect usage data and improve your experience. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt-out of marketing communications

To exercise these rights, please contact us using the information at the bottom of this page.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: